System 2 of 7
Turn your past customers back into booked jobs.
You already paid to win those customers. We run personalized text and email campaigns to your past customers and old leads, so they remember who did the job and come back to you instead of searching for someone new.
[IMAGE: Customer Reactivation hero 16:9]
The leak
You've got a list of people who already trust you: past customers, old estimates, people who called once and never booked. Most contractors never contact them again. Next time they need work done, they search online and find someone else.
How it works
- 1
We gather your past customer and lead lists.
- 2
We review the list with you before anything is sent.
- 3
We write and send personal-sounding campaigns, such as seasonal reminders, maintenance check-ins, and follow-ups on old estimates.
- 4
Replies come straight to you in the Mondays Marketing Systems app, so you can book the work.
Example
Example customerHi Example Customer — Mike with Example Roofing here. Spring's here, and it's been a year since we did your roof. Want a free check on how it held up?
What's included
- Setup of your customer list in the Mondays Marketing Systems app
- Personalized text and email reactivation campaigns
- Ongoing campaigns to your customer list
- Replies delivered to your inbox in the app
What it's built to do
Get work from people who already know you
Past customers call you back instead of searching.
Revive old estimates
Old quotes turn into booked jobs.
Keep your name top of mind
So when the season turns, they call you.
Contractor in his truck reviewing a customer's conversation history
Is this a fit?
A good fit if…
- You've been in business a while
- You have past customers or old estimates on file
- You do repeat or seasonal work
Maybe not yet if…
- You're brand-new with no customer list yet
Works best with
3Reviews, Referrals & GBPReview requests by text and email, AI review responses, Google Business Profile optimization, and referral follow-up.Learn more 4Speed-to-Lead Follow-UpInstant automatic replies and follow-ups for every web form and website text lead.Learn more 6Sales & Estimate CoachingCoaching and AI-powered practice to help you and your team run better estimates and follow-ups.Learn more
Questions about Past-Customer Reactivation
That's normal. We'll work through it with you during setup.
Get a free business review.
Tell us a little about your business. We'll look at how your leads come in, how fast they're answered, how your reviews stack up, and what's happening with your past customers. Then we'll tell you straight what we'd fix first, or if we're not the right fit. No pressure, no long-term contracts.